Monday 13 June 2016

Remote Support Assistance


Using computers has its perks, knowing computers has its perverse downsides that can prove to be little more than pestilence at times and you end up becoming the standard support system for the boy who called help! and all sorts of people owning computers – that is the mark we must bear and the burden we must share – but wait, not necessarily. What if we told you that you are at leisure to abandon your standard badge of tech support for family and friends and help them from, say, far away? Appalling as it might sound, there are countless free and built-in remote tech support options that can relieve you of this plague.

An excellent example would be the Chrome Remote Desktop application that requires merely that you and the person in need of your tech support be linked through, say a shared computer or you both will have to have the application installed. Needless to say almost everyone uses Google Chrome and thus gaining access to this application would not prove to be much of a problem –it can be easily downloaded. The application will enable you to connect to the broken system and guide your mentee remotely, from your own desktop. An access code will be provided once the systems are allowed to be shared, which will enable you to navigate the other system at your will.

Yet another application that is easy to come by and hails a popular banner is the Windows Remote Assistance – doubtless we have all chance upon the application. The application, although only available for the professional editions of Windows, any user of Windows can invite another person for remote assistance and get the help they need. With the application the task becomes easier since the application is built in already. Even with the invitation sent to other people, doubtless they’ll be using Windows, and thanks to the application’s being built-in, there’ll be no need of installation of any kind – what we’re saying is, you can jump straight to the tech support. The application can be launched through the Start menu and anybody who requires help can invite you, which will evoke the initiation of a password through Easy Connect. Once the connection is established, you may proceed smoothly. You’ll be able to navigate the person’s desktop as if it were your own.

One last application worthy of mention – though less popular among us noobs than Chrome or Windows – is the TeamViewer, and it is as popular among the geeks as it is unpopular among the noobs. The application requires simply downloading and installation by both parties – sans the annoying Setup business – and once the program is launched, it is good to go. Your friends-in-need will need to set up a system ID and password that you will share so as to play the friend-in-need, and will provide you the link that gives you access to their computers. A permanent administrator access can also be had – without the need of passwords – which enables you to access the computers as long as they’re turned on.

In addition to these applications there are countless websites that offer remote assistance, for instance Borsnet Technology is one such website that offer help anytime it's needed. Websites such as this one not only have remote assistance to offer but also protection from unauthorized sources and a confidentiality notice that is bound to keep your information safe and sound, far away from the clutches of a third party. Happy idling! 



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